Monday, July 8, 2013

Bank Negara Trip

Sasana Kijang Main Entrance


We had a class trip to Bank Negara Malaysia last week on the 19th of June to visit their knowledge management centre. At first we arrived at Bank Negara's HQ that looks like a fortress built in the late 80's designed to last a number of decades. Soon we discovered that their knowledge management centre does not reside within the HQ but a housed within a newly constructed facility nearby named Sasana Kijang.


Le students

From that trip we witnessed how Bank Negara implements various KM model into their organization and customize to meet their own needs in different departments with different policies. From the surface BNM's KM Centre is a physical collection of information, very much like a library. However, BNM's KM department also keeps an online database integrated into the organization's core and facilitate their operation by making knowledge easily accessible to all their staffs as well as to the public. They also developed a culture of information sharing within the organization where they encourage everyone to externalize and deposit knowledge into their database. For such culture to be cultivated in an organization is not an easy task especially for a competitive organization that deals with very sensitive information and strict policies.


Currencies from around the world

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