week 8

This week we have learnt a couple of things in class. Firstly Madam Fatimah thought us how to differentiate the different component technologies found in KM. And then she also explained to us how different technologies are used for capturing, organizing  storing, and sharing new knowledge. She also thought us how to contrast the functions of different component technologies. And finally she concluded by teaching us how to select appropriate KM technologies for an organization according to its needs.

Week 7

This week in our TKM lecture class we learnt about organizational culture. In organizational culture the workers shared the same assumptions, beliefs and values. It is usually influenced and cultivated by reward and punishment system found in an organization. It is a powerful unifying force yet it could also be a powerful restraint on changes imposed by the higher authority.

Other than culture, we also learnt about how implementation of KM into organization of a certain maturity level. For organisation that is in the ‘chaotic’ stage, implementation of KM is tough or unnecessary. KM are more sought after for companies that are at the maturity level of ‘organized’ and ‘managed’. Company to reach the ‘agile’ maturity stage are strongly dependant on Knowledge Management such as Google.

Speaking of Google, our lecturer Madam Fatimah showed us a video of the workplace and environment of a Google workplace all around the world. 

That would be the summary for this week. Thanks for reading :)

Week 6

For me personally, this week's highlight is for our Knowledge Management class is theMyers-Briggs personality type developed from the research of psychiatrist named Carl Jung. Why am I so interested in this is because I’ve been doing some reading about personality temperaments, the strength and weaknesses of different temperaments and how different temperaments function. With this knowledge it enables me to view myself and others from different perspective and from the eyes of a person with different personality.
Back to the topic, in Myers-Briggs personality type there are 16 different combinations of personalities usually referred to by an abbreviation of four letters and they are ISTJ, ISFJ, INFJ, INTJ, ISTP, ISFP, INFP, INTP, ESTP, ESFP, ENFP, ENTP, ESTJ, ESFJ, ENFJ and ENTJ.
Our personality is shaped by our incline towards the attributes below.

extraversion (E) - introversion (I)
sensing (S) - intuition (N)
thinking (T) - feeling (F)
judgment (J) - perception (P)

For instance, my personality is INTJ - Introversion, Intuition, Thinking and Judgement. If you notice, the values on the left and the right are opposing each other. However that doesn’t mean we can’t have both attributes at the same time. This categorization of personality only tells us what a person with such attributesare more inclined towards. A person with (I) rating may not be a fully closed up introvert but he or she would prefers introversion over extraversion. Some may have values that are strongly biased towards one side (such as 90% extrovert and 10% introvert) and some may have rather balanced ones (42% extrovert and 38% introvert).
Alright, I shall supress my ‘perfectionistic’ personality or else I could go on and write a 5 page long essay on this topic alone. Thank you for reading and that’s all for this week.

Bank Negara Trip

Sasana Kijang Main Entrance

We had a class trip to Bank Negara Malaysia last week on the 19th of June to visit their knowledge management centre. At first we arrived at Bank Negara's HQ that looks like a fortress built in the late 80's designed to last a number of decades. Soon we discovered that their knowledge management centre does not reside within the HQ but a housed within a newly constructed facility nearby named Sasana Kijang.

Le students

From that trip we witnessed how Bank Negara implements various KM model into their organization and customize to meet their own needs in different departments with different policies. From the surface BNM's KM Centre is a physical collection of information, very much like a library. However, BNM's KM department also keeps an online database integrated into the organization's core and facilitate their operation by making knowledge easily accessible to all their staffs as well as to the public. They also developed a culture of information sharing within the organization where they encourage everyone to externalize and deposit knowledge into their database. For such culture to be cultivated in an organization is not an easy task especially for a competitive organization that deals with very sensitive information and strict policies.

Currencies from around the world

Week 4

Tutorial 4
Today's tuto was fun. Miss Fatimah started by asking the dude with teh MMU Logo shirt to sit with his back to the wall. The task: Draw MMU Logo without any help from explicit materials.

So we began. Scott's photographic (but VERY selective) memory was able to recall the logo accurately from his tacit knowledge. Mine was accurate.. but 180 degrees off. Maybe I have reflective memory.. HAHA.

That particular task was to teach us about "Externalization" from Nonaka & Takeuchi's model. After that we did some questions about Socialization, Externalization, Combination and Internalization... Basically 4 different ways Tacit knowledge transfers to Explicit and vice versa.

Zj

Lecture 4

Today's lecture we're learning how to capture and codify the knowledge. Capturing knowledge is process of adding value to the original content. Converting knowledge into a tangible, explicit form (documents) so it can be communicated widely & less cost. Knowledge capture and codification are important because to it acknowledge knowledge contributors, remember to forget, avoiding significant loss of knowledge durinf transfer and the more tacit knowledge is, the more value it holds-greater competitive advantage.

N.A.

Week 3

Tutorial - 18th June

Madam Fatimah told us to bring a t-shirt to the class. We're learning how to fold the t-shirt under 2 seconds.
Implying the Integrated KM Life Cycle. Firstly she read out the instructions which make us having a hard time to understand. Then, she how us the instructions in words. Still none of us get the idea. Lastly she showed us the video. Some of us understand the instructions then taught the others who doesn't get to do it. That was not the ending, she made a competition to those who can really fold the t-shirt under 2 seconds. The winner is the yellow shirt guy (don't know his name LOL).

From what I've learned, now I can see clearly how the Integrated KM Life Cycle works.

Lecture - 20th June

 I was late for the 8am today!! >.<!! Sneaked into class and continued listening to lecture. The focus was on models today... No not models like Amber Chia, but Knowledge Management models... One of the well known and most used models is the Nonaka and Takeuchi KM model. To dumb it down, it works in a spiral, and shows the process of transfer between tacit to explicit knowledge, the implementation, and documentation for passing down to the next gen. and as newer knowledge is created, the cycle repeats itself. Kinda like Naruto's Uzumaki Clan. Uzumaki means 'Spiral'.

Well known as it is, this model has a limitation: It does not support decision making. Hence, newer models, or as I like to call it: complementary models were introduced. Enter the CHOO Model... LOL.. and the Wiig model. These models work based on Nonaka & Takeuchi's model. However they have their own special 'features'...

Choo's model focuses on sense making; while Wiig's model focuses on internalization.

Anyway that's all for this week, tune in next week for more!!!

Aqila

Week 2

Tutorial- Tuesday (11th June)
In tuto today, we learned about the differences between Data/Info/Knowledge, and how it becomes useful when applied to the proper audience and context.

We also learned about differentiating tacit and explicit knowledge and how they transfer between each other.

P.s. Bank Negara Trip has been postponed from 19th June to 26th June... Can't wait!!!

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Lecture- Friday (14th June)
In lecture today, we learned what KM Cycles are all about: the path information takes from creation to and asset of the organization.

There's a few different types of KM, we started off with a basic model, the Zack & Meyer LC. Information takes a procedural route from Acquisition to Distribution and Presentation.

The next LC is the Bukowitz & Williams LC. This cycle is different from Z&M's LC because of the introduction of 2 critical phases:
1. the learning of new content
2. the decision to maintain said content or divest it

 Figure 1: Bukowitz & Williams LC

Other LCs included the McElroy LC, the Wiig LC, and the Integrated KM Cycle.

That's all for this week's updates, tune in next week for more!

Zijian